First impressions are everything and if your small business has a waiting room or lobby, cleanliness is an integral part of providing a positive customer experience. When a customer is waiting in a lobby and has a chance to look around do you want your business to come off as clean, sharp and professional or dirty, un-kept and disorganized? I would go with the first one. Here are several cleaning ideas and tasks you should consider to ensure that a customer has a good first impression when they enter your small business.

High Traffic Areas: High traffic areas are places that experience a higher volume of human traffic throughout the day. The entrance area and lobby of your business is a high traffic area because that is where people enter and leave your business. Higher traffic can cause your floors and carpets to gather more dirt and wear quicker than other areas. It is important to identify which areas of your small business are high traffic areas and clean them more frequently.

Entrance Mats: Entrance mats are the perfect first line of defense to protect your lobby or waiting room floors. Entrance mats come in all shapes and sizes and can even be custom made to incorporate your business’s logo.  Entrance mats trap and absorb dirt and moisture so they are not tracked onto your carpets and flooring inside your business. Entrance will save you money on cleaning costs because they will keep your floors cleaner for longer.

Air Quality: Having a stuffy or smelly waiting room or lobby is a huge turnoff to customers. Air quality is important to create a positive first impression with your customers. Having a regularly scheduled cleaning service will keep you lobby smelling and looking fresh. To further improve air quality, make sure your buildings HVAC system’s filters are being cleaned regularly as well. Also we recommend decorating your lobby with indoor plants because they absorb and filter air born toxins.

Window Cleaning: Nothing makes a lobby as more inviting then letting ambient sunlight in. Window cleaning is very important for any business or retail store. Clean windows let more sunlight into your building saving you money on heating costs. Clean windows also make your business more attractive and impressionable from the outside when people walking or driving by only have a split second to look inside.